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  2. Faulty Items

Faulty Items

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  • What do I do if I discover a defect or fault in my item?
  • Who shall pay for postage costs in the case of a complaint?
  • My item has a defect but my return deadline has expired?
  • What do I do if you have sent me the wrong item?
  • Complaint from abroad.
  • There is an alarm on the item I have received. What do I do?